Connected Intelligence: Performance Degradation issues

Incident Report for PowerSchool Products

Resolved

The performance degradation issues are now resolved and the systems are back to normal. Thank you for being so patient while we worked on this internally.

Posted Apr 06, 2024 - 00:31 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 05, 2024 - 12:03 PDT

Investigating

We've identified performance degradation resulting in latency issues with the Connected Intelligence product with certain data sources.
Please note that PowerSchool has identified the root cause and our teams are implementing a fix in place for this now. Updates will be posted here as they become available.

Posted Apr 05, 2024 - 12:02 PDT

This incident affected: Connected Intelligence K-12 and Connected Intelligence P20W.